Employer Support Officer
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
Permanent, Full Time (35 hours per week)
We have an exciting opportunity to join our friendly and forward-looking Employer Services Team in this well-respected, award-winning organisation managing a £10 billion pension fund.
Who we are:
We are both a local authority and a pension fund and we’re unique within the Local Government Pension Scheme as the only democratically accountable single purpose pension organisation in the UK. As a local government body, we have a public sector ethos and place a great deal of importance on our organisational Values and Behaviours – which are all about being honest and accountable, professional, progressive, and empowering.
We have a culture that encourages work-life balance, and we offer flexible working hours. Our newly refurbished Barnsley office provides a state-of-the-art working environment with free on-site parking and located within 10 minutes’ walk of both the train and bus stations, it makes us easily accessible.
Take a look at our LinkedIn page to find out more about us and see what we’ve been up to recently!
What you’ll be doing:
We are seeking an Employer Support Officer to deliver an excellent, front-line pensions administration service to scheme members and their dependents as well as employers in the pension fund and any other relevant external organisations.
You’ll ensure that the organisation meets its obligations to scheme members and employers as set out in our service charters as well as meeting our statutory obligations for providing information to members. This role is the start of a career-graded journey where you’ll gain an understanding of the Local Government Pension Scheme, the monthly data submissions and the employers responsibilities including adherence to the Administrative Strategy.
What you’ll be able to offer:
Having completed an Apprenticeship in an appropriate discipline or achieved qualifications to A Level or equivalent (i.e. Level 3), you’ll be qualified to Level 2, with potential for further study where appropriate. With basic understanding of Health and Safety regulations, procedures and the principles of equality and diversity, you’ll be able to operate office equipment with knowledge of typical IT packages and good IT skills.
Able to exchange straightforward information verbally or in writing, you’ll have accuracy and ability to organise tasks within a broader routine with some prior work experience of a generalist nature.
What's in it for you:
- We have a generous annual leave policy that offers between 28 days and 36 days annual leave depending on length of service, plus all statutory bank holidays and you can accrue and take up to 13 extra days leave per year by utilising Flexitime.
- We have several work-life balance policies including a Flexible Working Hours policy (Flexitime) which allows you to work your contracted hours to suit both you and the team that you are working in,
- You’ll automatically be enrolled into the LGPS (Local Government Pension Scheme) which provides a salary-related pension, to which the employer contributes.
- We offer a range of wellbeing initiatives including regular webinars on health & wellbeing, fresh fruit, tea, coffee, and employer provided flu vaccination vouchers each year. We also organise regular social and charity events.
- We also offer a 24/7 confidential helpline, access to workplace counselling and Occupational Health.
- Access to a range of benefits and discounts through the Wider Wallet scheme.
- Centrally located modern office for public transport links and staff on-site parking available.
Closing Date – 5pm on Friday 19th September 2025.
Interview Date – Thursday 2nd October at Oakwell House.
We reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
We will be shortlisting throughout the duration of the campaign therefore early applications are encouraged.
INDMED
About us
South Yorkshire Pensions Authority, based in Barnsley, is responsible for administering the Local Government Pension Scheme in South Yorkshire. We’re a relatively small organisation with just under 150 employees, but we look after a very large pension fund of over £11 billion, serving 180,000 scheme members.
Our mission is to deliver a sustainable and cost-effective pension scheme for members, delivering high levels of customer service and strong investment returns to ensure stable contribution levels. Choosing a career at SYPA will mean that you can use your skills and expertise to make a genuine difference for our members and their employers.
We have a culture that encourages work-life balance, with a 35-hour working week and we offer flexible working hours and hybrid office / home working (including a non-taxable allowance towards the cost of working from home), as well as a range of other attractive benefits – find out more at Rewards and Benefits
As a local government body, we have a strong public sector ethos and place a great deal of importance on our organisational Values and Behaviours – which are all about being honest and accountable, professional, progressive, and empowering.
The Benefits
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